kx9 Terms and Conditions

1 General Terms

These Terms and Conditions ("Terms") apply to the use of the kx9 platform and all its services. By creating an account or using any service on kx9, you confirm that you have read every section of these Terms in full and agree to be bound by them.

kx9 reserves the right to change these Terms at any time without prior notice. Updated Terms take effect from the moment they are published on this page. Continued use of the service will be taken as acceptance of the revised Terms. It is the user's responsibility to check the latest version regularly.

These Terms are written in Bengali and will be interpreted in accordance with the laws of Bangladesh. In the event of any ambiguity, the Bengali version shall be considered final. For more information about kx9, please visit our About Us page.

2 Account Registration

2.1 Registration Requirements

A personal account is required to access the full range of kx9 services. All information provided at registration must be accurate, complete and up to date. Providing false or misleading information may result in account closure and forfeiture of any funds held.

• Only one account per person is permitted.
• Running multiple accounts on the same device, IP address or payment method is not allowed.
• Accounts may not be transferred to or sold to a third party.
• Keeping your login credentials (username and password) secure is entirely your responsibility.

2.2 Identity Verification (KYC)

kx9 may request identity verification documents at any time for security purposes. A clear image of a National ID (NID), passport or driving licence may be required. If the required documents are not submitted within the specified time, withdrawals may be temporarily placed on hold.

3 Age and Eligibility

All kx9 services are available only to persons aged 21 or above. Opening an account or using the services is strictly prohibited for minors. If a user is found to be under 21, the account will be closed immediately and all transactions will be considered void.

It is also your own responsibility to refrain from using kx9 if online gaming and betting is prohibited by law in the country or region where you reside. If a user accesses the service from a restricted area, their account may be closed.

4 Deposits and Withdrawals

4.1 Deposits

The minimum deposit amount on kx9 is ৳300. Currently accepted deposit methods are: bKash, Nagad, Rocket and Upay. Deposits are generally processed quickly, though a short delay may occasionally occur depending on the payment method.

4.2 Withdrawals

The minimum withdrawal amount from kx9 is ৳500. Withdrawals are usually completed within 5 to 30 minutes. Available withdrawal methods are: bKash, Nagad, Rocket and Upay. Withdrawals must be made to a registered mobile banking account held in your own name.

• Identity verification may need to be completed before a withdrawal can be processed.
• To withdraw bonus funds, the specified wagering requirement must be met (see Section 5).
• kx9 reserves the right to temporarily hold withdrawals in cases of suspected suspicious activity.
• Large withdrawals may be delayed while account verification is in progress.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members at kx9 can receive a 100% bonus on their first deposit, up to ৳15,000. For example: a deposit of ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000; to withdraw this bonus, a wagering requirement of ৳1,000 × 10 = ৳10,000 must be met. Alternatively, a deposit of ৳30,200 earns the maximum bonus of ৳15,000, giving a total balance of ৳45,200; in that case the wagering requirement is ৳15,000 × 10 = ৳1,50,000.

5.2 General Bonus Terms

• Bonuses may only be withdrawn after the specified wagering requirement has been met.
• Individual promotions in effect at the time a bonus is claimed may carry their own separate terms.
• Bonuses cannot be combined with other bonuses unless stated otherwise.
• kx9 reserves the right to change, suspend or cancel any promotion.
• If misuse or manipulation of a bonus is found, the account may be closed.

5.3 VIP Cashback

kx9's VIP programme has five levels — Bronze, Silver, Gold, Platinum and Diamond. Cashback on weekly net losses applies at each level. For example: at the Gold level, a weekly net loss of ৳20,000 earns cashback of ৳100 at a rate of 0.5%. Cashback is credited directly to the account and no separate wagering requirement applies.

6 Gaming Rules

6.1 Fair Play Policy

All gaming activity on kx9 is based on the principle of fair play. Using any technical exploit, bot or automated software to gain an advantage is strictly prohibited. If such activity is found, the winnings concerned may be voided and the account may be permanently closed.

6.2 Technical Errors

If a technical error in a game or system produces an abnormal result, kx9 reserves the right to void that round and return the staked amount. If a game is interrupted mid-session due to an internet disconnection, the result will be determined according to the server logs.

6.3 Multiple Bets or Manipulation

Placing conflicting bets on the same outcome from different accounts ("arbitrage"), bonus abuse and any form of manipulative activity are strictly prohibited. kx9 has sufficient capability to detect such activity and may take immediate action.

7 Security and Privacy

kx9 uses SSL encryption and industry-standard security measures to protect users' personal data. To learn in detail how your information is collected, processed and stored, please read kx9's Privacy Policy.

To change the email address or mobile number linked to your account, contact the support team and complete identity verification. If you share your login details with a third party, you bear full responsibility for any consequences.

8 Responsible Gaming

kx9 believes gaming is a form of entertainment, not a source of income. We encourage users to set their own limits and play responsibly. For details on deposit limits, bet limits and self-exclusion, please read our Responsible Gaming page.

• Set weekly or monthly deposit limits.
• Use the "cooling off" feature to take a temporary break.
• Request permanent self-exclusion if needed.
• Seek professional help if signs of gaming addiction appear.

kx9 is committed to protecting minors. All services are for persons aged 21 and above only.

9 Account Suspension and Closure

9.1 kx9's Authority

kx9 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• Breach of any provision of these Terms.
• Opening an account using false information.
• Misuse of bonuses or promotions.
• Engaging in manipulative or fraudulent activity.
• Involvement in money laundering or suspicious financial transactions.
• If it is established that the same person is running multiple accounts.

9.2 Closure at the User's Request

A user may close their account at any time. In this case, any legitimate funds in the balance may be withdrawn, but any bonus not yet meeting the wagering requirement will be forfeited.

10 Changes to Terms

kx9 may amend these Terms in part or in full at any time. For significant changes, users may be notified via their registered email or an account notification. However, this is not an obligation on kx9's part.

Continuing to use the service after any amendment will be taken as acceptance of the new Terms. We recommend checking this page regularly. If you have any questions about the Terms, please contact the support team.

11 Contact

If you have any questions, complaints or need clarification about these Terms, please contact the kx9 support team. Our support is available seven days a week, 24 hours a day via live chat and email in both Bengali and English.

Email: [email protected]

You can also visit our Frequently Asked Questions (FAQ) section for answers to general queries about these Terms.